Consumer Health Data Privacy Policy
Learn how we protect and handle your health-related information in compliance with consumer health data privacy laws.
Consumer Health Data Privacy Notice
This Consumer Health Data Privacy Notice ("Notice") describes how Luvita collects, uses, shares, and protects your consumer health data. This Notice supplements our general Privacy Policy and applies specifically to health-related information.
We are committed to protecting the privacy and security of your health information in accordance with applicable laws and regulations, including state consumer health data privacy laws.
What is Consumer Health Data
Consumer health data includes personal information that is linked or reasonably linkable to a consumer and that identifies the consumer's past, present, or future physical or mental health status.
Types of Health Data We May Collect
- Health conditions, symptoms, and medical history
- Medications and treatment information
- Health-related search queries and interactions
- Biometric data and health measurements
- Mental health and wellness information
- Health insurance and healthcare provider information
How We Collect Health Data
We may collect consumer health data through various means:
- Information you provide directly through our platform
- Health assessments, surveys, and questionnaires
- Integration with health apps and wearable devices
- Healthcare provider integrations (with your consent)
- Third-party health data sources (with your authorization)
How We Use Your Health Data
We use your consumer health data for the following purposes:
- Providing personalized health and wellness services
- Health monitoring and progress tracking
- Generating health insights and recommendations
- Facilitating communication with healthcare providers
- Improving our health-related services and features
- Research and analytics (in aggregated, de-identified form)
- Compliance with legal and regulatory requirements
Sharing of Health Data
We do not sell your consumer health data. We may share your health data in the following limited circumstances:
With Your Consent
- Healthcare providers you choose to connect with
- Family members or caregivers you designate
- Third-party health apps you authorize
For Legal Compliance
- When required by law or legal process
- To protect public health and safety
- For regulatory reporting requirements
Service Providers
- Trusted partners who help us provide our services
- Cloud storage and data processing providers
- Analytics providers (using de-identified data)
Your Rights Regarding Health Data
You have specific rights regarding your consumer health data:
- Right to Know: Request information about how we collect and use your health data
- Right to Access: Request a copy of your health data we maintain
- Right to Delete: Request deletion of your health data (subject to legal exceptions)
- Right to Correct: Request correction of inaccurate health data
- Right to Withdraw Consent: Withdraw consent for specific uses of your health data
- Right to Non-Discrimination: Not be discriminated against for exercising your rights
Data Security and Protection
We implement robust security measures to protect your consumer health data:
- End-to-end encryption for data transmission and storage
- Multi-factor authentication and access controls
- Regular security audits and vulnerability assessments
- Employee training on health data privacy and security
- Incident response procedures for data breaches
- Compliance with healthcare security standards (HIPAA, HITECH)
Data Retention
We retain your consumer health data only as long as necessary for the purposes outlined in this Notice, unless a longer retention period is required or permitted by law.
When we no longer need your health data, we will securely delete or de-identify it in accordance with our data retention policies and applicable legal requirements.
Children's Health Data
We do not knowingly collect consumer health data from children under 13 years of age without verifiable parental consent. If we learn that we have collected health data from a child under 13 without consent, we will delete that information promptly.
How to Exercise Your Rights
To exercise any of your rights regarding your consumer health data, please contact us using the information provided below. We will respond to your request within the timeframe required by applicable law.
Health Data Privacy Requests:
Email: healthprivacy@luvita.com
Phone: [Your Health Privacy Hotline]
Mail: [Your Company Address]
Contact Information
If you have questions about this Consumer Health Data Privacy Notice, please contact us:
Privacy Officer: [Name]
Email: privacy@luvita.com
Address: [Your Company Address]
Phone: [Your Contact Number]
This Consumer Health Data Privacy Notice was last updated on January 2024. We may update this Notice from time to time. We will notify you of any material changes as required by applicable law.
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